[Resolved] Tata Motors — rto rc has different car colour number | |||||
I have purchased tata tiago xt model from hyson motors thrissur. My actual car colour is berry red.in rc it is mentioned as expresso brown. This is a huge disappointment did me. This is the 2nd major issue i'm facing from dealer. Initially i had booked white tata tiago xt but withoutout my knowledge they have registered berry red and asked me to accept it after negotiation i have accepted berry red tata tiago. I was waiting for rc for about 2 months and now have received my rc from rto. While seeing rc i was shocked that my car colour mentioned expresso brown. What is going on with this dealer. I can't spend single money on this. I need this problem to be resolved quickly. Kindly look in to this matter urgently and help on this. My vechile number is kl-50-g-5591and my mobile number is [protected]. Was this information helpful? | |||||
Oct 9, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 02, 2018 Tata Motors Customer Care's response Dear Jayaprakash, We apologize for the inconvenience you’ve faced. We've shared your concern with our team and they will soon connect with you. Regards, The Tata Motors Team Verified Support Sep 02, 2018 Tata Motors Customer Care's response Dear Jayaprakash, We understand that our team has connected with you via a call and has taken your concern forward. You can rest assured, that it will be resolved at the earliest. Regards, The Tata Motors Team Verified Support Sep 08, 2018 Tata Motors Customer Care's response Dear Jayaprakash, We trust that the concerns raised by you have been addressed to your satisfaction. Do let us know if there is anything else with which you need our assistance, and we'd be glad to help you. Thank you and have a great day! Regards, The Tata Motors Team | |||||
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My complaint registered on the same day, but still no response
We're concerned to hear this and would like to help you. Kindly share your contact information and car chassis number via a private message, so that our team can connect with you to assist further.
Regards,
The Tata Motors Team