[Resolved]  Tata Motors — rude behaviour of employees... don't know how to talk to customers.

Address:C-8 LIG BEHIND GALAXY TOWER, C-8 EKTA Nagar, Bareilly, Uttar Pradesh, 243122

Very unethical, unprofessional and rude behaviour of employee when i enquired about new tata harrier car...
If that be the case i will not be at all interested in any tata product in the future...
I am using tata aria for last 6 years and now plan to get it exchanged for new tata product that is harrier... But the the way the employees treat their customers at grover tata motors at bareilly that is really pathetic... The employee name is shivani singh... Hope you people will look into the matter seriously...

Thank you
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Jun 30, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 29, 2019
Tata Motors Customer Care's response
Hi Ruchir,

We never want our customers to have such an experience with us. Please share your contact details via private messages, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team
Complaint comments 

Comments

I purchased Hexa, 9 months back and since then there is no adequate cooling effect of AC for the car. Even in non summer months, you perspire inside in the car. The regn number is TS07GG9055.
I referred to the showroom as well as the service center. They could not fix the problem. Now i am saddled with a junk with no AC
Dear sir/madam

Most humbly and respectfully i beg to say that my self Piush Ranjan. My Contact no.[protected], [protected], [protected]

and i bought tata tiago xz plus on dated 08-may-2019 from Guniea Motors, boring road, Patna bihar.

But till now i have not got any massage about my vehical registration. And about insurance also.

When i asked his representative mr. Kalyan he said every time i process ur documents within 1 weeks 'or' within 1-2 days.

In this situation can you help me about this...
And any action for further details and any action you take your dealer partner Guniea Motors Pvt Ltd, Boring Road, Patna, Bihar

And alao his representative mr. Kalyan
Bcz when i inquiry for tata tiago xz plus he committed me lost of accessories. But he every time told me not in stock...

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