[Resolved] Tata Motors — service centre mismanage

[Resolved] Tata Motors — service centre mismanage

S Sunil Tadas from Panaji, Goa

Complaint no. 1-[protected], 1-[protected] are not solve yet. It is responsibility of Jaika Motors, Amaravati. They delivered the 🚗 with a elect. Part in hanging position. Caused wiring damage.Want proper solution Free of charge. Don't close the complaints until they were solve.When I reached at Jaika Motors Amaravati on 19/05/2018 they refuse to service my 🚗.. I have also two issues that I want to solve. First issue is complaint registered, second is Break jam, third is driver side mirror broken Jaika Motors Amaravati refused to make job card. How can they refuse to service a Tata 🚗? It is very irritating for me. Tata dealers are not providing good after sales service .If they do this Tata will be a largest car manufacturerer in India. Tiago car is best car. But some dealers like Jaika Motors Amaravati are big obstacles in such a growing brand. I raised so many complaints against Jaika Motors Amaravati but unfortunately it was no use. Now unwillingly I decided to go to consumer forum. I want Jaika Motors Amaravati do /solve complaint without any cost. They dI'd this mistake and they will pay for it. Was this information helpful? No (0) Yes (0)
Jul 11, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jun 09, 2018 Tata Motors Customer Care's response Dear Sunil, We're truly apologetic for the inconvenience caused to you. Please help us with your contact details and car chassis number so that our team can connect with you to assist accordingly. Regards, The Tata Motors Team Jul 21, 2018 Updated by Sunil Tadas Complaint no. 08/05/2018 --[protected], 19/05/2018--[protected], 15/06/2018--[protected] . Related to this complaint nos. I raised complaint on consumer complaints.in .Today I saw complaint resolved. I got surprised .How this is possible? My complaints is not solve yet. Related to this complaint I got call from Tata motors on 15/06/2018.As per their promises they agree to give new ECU unit and related service free of cost. But from 15/06/2018 to 21/07/2018 I didn't get the new part. As per company promise they will send the part to Satish motors, Akola. After the part reaches to the dealer I will get call from the dealer . But nothing happened like that. I did call to know the status of my complaints.i discussed three times with company. They told me as soon as the part reaches to the dealer they will call you. Also they gave me a no. of Mr. Dinesh(spare part department). I call him on 20/07/2018 and asked him that related part reaches to him or not. He said to me that he don't know about this. I was shocked. I don't know what is going on. So unwillingly today I did new complaint and the complaint no. is 1-[protected]. Now this is too much. Company didn't keep its promise. Remember my complaint is not solve yet. Please don't hurt customers. Keep your promise.
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