[Resolved] Tata Motors — service not done properly 2 times

Hiren Nagda

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400068

I had booked tata hexa in the month of june
Ever since we recieved our vechicle, we am facing same problem repeatedly
Like music system is not working and initially it was working on one hour mode
Driver seat belt look is reversed since we received the vechicle
Middle seats are adjustable. The seats are jam and can't be moved to or fro
I had given this issues while giving for first service also
But it has not been done at that time
Yesterday 28th november, 2018 i had given my vechicle for second service
But the result was the same
None of this my issuse were resolved
Then how can i or we suggest tata car if vechicle service is not done porperly
My vechicle no. Is mh-47 ab-8135
My name is mr hiren and my mobile no. Is +91 [protected]
What should i must do???
Please suggest

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Jan 6, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2018

Tata Motors Customer Care's response Dear Hiren,

We're concerned to hear about your experience and have informed the relevant team about it. They will connect with you soon to assist further.

Regards,
The Tata Motors Team

Verified Support

Dec 05, 2018

Tata Motors Customer Care's response Dear Hiren,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Dec 06, 2018

Tata Motors Customer Care's response Dear Hiren,

We trust that the concerns raised by you have been addressed to your satisfaction. Do let us know if there is anything else with which you need our assistance, and we'd be glad to help you.

Regards,
The Tata Motors Team