Tata Motors — Service not provided for parts replacement

Address:

NARWAL BY PASS JAMMU J AND K

Sir,
I had purchased a Nexon XM from M/S A M TATA Jammu in Dec 2019 and during 2nd service of said car at AM TATA Jammu in begining July 2020 i was advised by the company to get the arm and radiator support replaced as the said two parts had been damaged due to vehicle slipped in a drain near my house on their advise i requested the said company to get them replaced they told me the spare parts will be booked and whenever received you will be informed accordingly from that time I am time and again enquiring from the company and from last week regularly enquiring but no proper reply is given it is as such requested to kindly look in to the matter and get the issue resolved on priority

SHASHI KUMAR SHARMA
[protected]
RO UDRANA BHADARWAH
DISTT DODA J AND K
182221