Tata Motors — Services and executive behaviour

We booked Tata Tiago from showroom on sohna road sec 49 gurgaon. We have thought of Tata car as it’s a big brand and all have praised. By case was handled by Bhupinder and Gajender in sohna road showroom. Firstly it took them more than 1 week for loan formalities and all. I have to take work from home as for the verification from bank. Last when loan was approved then also executive Gajender behave casually with all formalities. I am very disappointed with his behaviour and attitude. I request Tata to take strict action against him as finally I have canceled the car and all my family was so much frustrated after 3 to 4weeks.