Tata Motors — services quality

Dear sir/mam
I would herewith like to complain about the services provided by most of your dealers.
I bought my vehicle tata safari storme - bearing the reg no gj18bb9506.in the year 2013. Recently i had my service for my vehicle at krishu motor cars - rau indore on 16 aug2017, i had some complaints for my vehicle which were not corrected at the previous service centres, - (Manikbagh ankola and belgaum.). And even today they stand unrepaired. Even after intimating the above said dealers vide verbally as not satisfied with service and latter as a written complaints. Copy attached.
The following were found on review of my vehicle after servicing. But could not contact the dealers on the same day as i was proceeding on my annual leave the very next day. Though i intimated the non satisfied response on the feed back phone call.
1. Rear seat belt box was broken
2. Windows were still making sound
3. Inner cleaning was poor
4. Rear sensor was not functioning properly - this has been a issue since my first service - leading to multiple replacements till now.
5. The wheel alighment machine at this centre was not functional and they were charging without – when enquired the charges were cancelled but charged for weights - i am still not understanding how a wheel balancing is done - and what is its role without the alignment.
The same was complained on 06 sept 17 after arrival back from leave. But still the dealer stands unresponsive-
As said above i approached the manikbagh tata motors at belgaum. Though i got the sensor replaced but the rear bumper plastic clips were broken. I intimated this to the dealer vide the feedback. But again they seem to be unresponsive.
I also want to intimate to you regarding the emergency services provided by hundekari motors at ahmednagar is again the most poor and above all the response is not emergent but very casual - pls check the call details of may-june fror the above said reg no vehicle.
Hence i am writing to you anticipating some response atleast.
Regards
Lt col sunil revankar
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