Tata Motors — Servicing & Bill related issue of TATA 207 Vehicle bearing Registration No..JH01BL8150

Address:

CMPDI KANKE ROAD RANCHI, A subsidiary of COAL INDIA LTD.

Dear sir,
CMPDIL, Ranchi a subsidiary of Coal India Limited, a Govt. of India PSU, has given one of its TATA make vehicle (JH01BL8150) at TATA authorised service Centre M/s Budhia Agencies Pvt. Ltd., Buti More Ranchi in November, 2020 on the basis of estimate provided by the Budhia agency. After repair work they have provided an Invoice in which there was a large discrepancy both in no. of spare parts and cost of spare parts and labour cost. Even though the final job done is less in no. than the quoted quantity in Estimate, the invoice had discrepancy both in no. spare parts and cost of spare parts and labour charge. The matter was reported to Budhia Agencies Pvt. Ltd., but nothing happened for more than 15 days . The a team of two officers of CMPDI personally visited the Budhia Agency on 08.02.2021, where Mr. Surendra ji & few other staff have noticed the discrepancies and assured that they will provide the corrected Invoice quickly. Till today More than 10 official visits of CMPDI officers from day of handing over vehicles till in person reporting of discrepancies have been done and in all these visits, the approach of the dealing Persons of Budhia agency is not professional and is very discouraging & demotivating. The problem of final invoice is not yet solved and the vehicle is lying idle at M/s Budhia Agencies Pvt. Ltd, Buti More for more than 2 months .
Kindly look into the matter and arrange to resolve the issue on priority basis.
Thanking you.

U.K.Singh
Dy. Manager(Geology)
CMPDI(HQ), Ranchi
Mob.-[protected]