[Resolved]  Tata Motors — sold old car without prior information

Address:

Mysore, Karnataka, 570028

Hi,

Just thought I ought to inform you all about the ways of dealers of new cars.
I booked a new Tata Nexon XM desiel on the 24th. of october.
Before I booked the vehicle I was told through other sources there was just one such vehicle in all the stockyards in Mysore and that it was with urs cars.when I handed over the cheque I specifically asked for the month & year of manufacture from the salesman, Mr. Vishak. He falsely stated as October 5th 2018. I told him then that I was not interested in the year as I already knew that (all old models were out of stock at the end of December) but I wanted a proof for the same . He promised to let me know the day after. The next day I got a message from him saying he was at his Regional Office and could not communicate with me but the car would be ready for delivery on the 2nd November.There was also a lot of communication going on about accessories and a special number plate and in the midst of all this I forgot to ask again about the VIN number Finally I took delivery on the 2nd of November.

After a month I received RC in which it mentioned manufacturing year as 03/2018 which is almost 9 months old. I was really upset about this and spoke to the concern person immediately. Basically, I got no response and no help from them.

Also, not every customer is a TBHP member who knows all about VIN numbers and checklists etc. Does this mean that just because the average man on the street is not knowledgeable on the finer points that they can dupe customers this way?

The car has been standing on these tyres for 9 months. Tyres were produced 8 or so months ago. What would be the effect on these tyres? As we on TBHP know, the rubber in tyres has a shelf life and all the tyre gurus on this forum always maintain that one should never buy a tyre if it is more than 6 months old. What should I do about the tyres?

Is this the way to deal with the customer by cheating. I want you people to settle the matter.