Tata Motors — Spare Parts and Repairing

Dear Sir/Madam, My car got break down due to failure of it's fuel pump. I towed my car to my nearest TASS i.e. Fortune Cars at Palaspe, Panvel. The problem identified by the person there and placed the order for the spare immediately on 03.06.2015. But till on today when I required, they could not find the spare fuel pump. This is very disgusting and xxxxxx for the company not to provide the spare for such a long time and that even in core business region (what will be service in remote region). Don't you want to keep your name and fame? Provide the new spare immediately and let me get my car within two days ( on or before 18.06.2015)