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Tata Motors — system failure, accident while parked

Address:00977

I just bought tata bolt reverton 2016 full option from sipradi trading teku kathmandu at end of 2016. Last wednesday when i parked the car at site where i looked for a bigger space at the side and it was little sloppy but was good enough to park. I was with one friend and we went towards the site. It was in gear 1, hands break on as usual. As i walked about 1 minute and looked back for my friend who was following me i somehow saw the car was sliding backwards and fell off downstairs. It was really unpleasant experience and i am very disappointed. How come a parked car can slide down automatically and fell off. Please look into it and do proper investigation. My whole family are sad and thanks god we were not inside.
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Comments

Too bad, no safety assurance. Slides backwards and fell down while parked even the hands break on and in gear 1. Of course who would like to see their car falling down? It was out of the blue still like a nightmare. Luckily no one was inside. I need a complete investigation report about it. The staffs didn’t pay much empathy but instead offer another car for top up and exchange after all they want to sell the product. But how could we buy when they don’t even understand how I feel and how come the car fell off such a way.
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