| Address: | Chandigarh, Chandigarh, 160017 |
As big a brand as tata is, it was extremely disappointing to be a victim of their lack of professionalism. The team showed utter lack of coordination. They did not know when the vehicle (Already in their showroom) would be delivered to me. All promises turned into lies, be it the choice of vehicle or the timing of delivery.
The delivery promised on saturday was then promised for monday ay 11am. I called and i got the reply hat i would be delivered at 3pm instead. I cancelled all meetings and went to get my vehicle. I waited patiently for 2 hours only to find out that it would be delivered the next day.
Sadly, there is no culture of making a commitment to customers and honouring the deadline.
Now here is the really funny part, i am at the dealership cmpl right now, and there is no one to deliver the vehicle. I guess i will have to wait more or come back again tomorrow.
Does tata even care about it's customers? Was this information helpful? | 
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