[Resolved] Tata Motors — tata harrier electronic malfunction subjected to accident
B1, 503, mahadkar residency, right bhusari colony, behind royal enfield showroom, kothrud, pune -411038, Pune City, Maharashtra, India
CChetan Mokashi on Sep 16, 2019
I, chetan mokashi own tata harrier from last 2 months. Done my service and software updation from concorde motors, tathawade, pune. After software update getting problem of power shut off and all electronic safety malfunction. During entering my building premises due the above problem of power shut off, scraped my vehicle on wall as cant control the vehicle in momentum due to sudden power failure. Showed same issue to the service center but these people are denying the fact and not taking responsibility of accident which happens just because of technical error and changed the brake switch as it was malfunctioning.
Never ever thought of getting such a bad service from tata.
Due to scraping, damaged the bumper and the right side head lamp glass.
Help expected from you.
Thanks and regards
Complaint marked as Resolved Oct 17, 2019
[Sep 16, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified SupportTata Motors Customer Care's response, Sep 16, 2019
We'd really like to look into the concern you've raised. Please share your contact details and car chassis number via private messages, so that we can connect with you for further help.
The Tata Motors Team
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