[Resolved]  Tata Motors — tata harrier electronic malfunction subjected to accident

Address:B1, 503, mahadkar residency, right bhusari colony, behind royal enfield showroom, kothrud, pune -411038, 411038

Good day,
I, chetan mokashi own tata harrier from last 2 months. Done my service and software updation from concorde motors, tathawade, pune. After software update getting problem of power shut off and all electronic safety malfunction. During entering my building premises due the above problem of power shut off, scraped my vehicle on wall as cant control the vehicle in momentum due to sudden power failure. Showed same issue to the service center but these people are denying the fact and not taking responsibility of accident which happens just because of technical error and changed the brake switch as it was malfunctioning.
Never ever thought of getting such a bad service from tata.
Due to scraping, damaged the bumper and the right side head lamp glass.
Help expected from you.
Thanks and regards
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Oct 17, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Tata Motors Customer Care's response
Hi Chetan,

We'd really like to look into the concern you've raised. Please share your contact details and car chassis number via private messages, so that we can connect with you for further help.

Regards,
The Tata Motors Team
Complaint comments 

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Anjan s
[protected]

Anjan s's reply, Sep 17, 2019
Please tell me is it a fake

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