[Resolved] Tata Motors — tata harrier new car manufacturing default | |||
I purchased Tata Harrier XZ top model SUV last month( HR 26 DY 2574 ), Vehicle has manufacturing fault, Display Remark appear on screen " Hill Hold Control Malfunctioning, Contact Service Center " and malfunctioning Icon appear on driving display board . I purchased this vehicle from Hartron Motors Gurugram, Haryana, Now Hartron people ( CEO / GM / CRM ) reply is that its Tata Problem they can not help . This vehicle been sent to Hartron service center 7 times in last one month but problem not resolved even though many parts of new car been changed . From last two day vehicle is at Concorde Motors Delhi, nd I am still to get any positive reply, I am been told to wait one more day for the update . I and my family had gone under mental trauma / harassment from last one month, we are hiring cabs to handle our day to day work, Never been provided any alternate vehicle from Tata . Now I need to file legal complaint against TATA Motors / replacement of the vehicle / reimbrusse my money paid to Tata Motors . Very unprofessional people at Hartron Motors Gurugram Haryana .They does not attend phone calls / does not reply emails i have all the records for legal proceedings . Need an solution, can not take this harassment anymore. Regrads Sushil Kumar HR 26 DY 2574 tata Harrier ph - 091-[protected] Was this information helpful? | |||
Jul 19, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Tata Motors Customer Care's response Hi Sushil, We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance. Regards, The Tata Motors Team Verified Support Jun 18, 2019 Tata Motors Customer Care's response Hi Sushil, As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern via email. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
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