[Resolved] Tata Motors — tata hexa ac not working and service center not able to detect the root cause

Hershil Wahi

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110087

I have purchased tata hexa on sep 2017 and from the six months after purchase i am struggling with ac issue.

The ac is not working and stop working automatically after few minutes you switch on the ac. This issue is intermediate and occurrence percentage very high in day when outside temperature is hot.

I visited the moti nagar, delhi service station and they were not able to detect the issue and now the problem re-occurred.

I am struggling with this and really not happy with this.

So here is am looking and expecting a good customer service from tata to get this issue resolved. My contact details are motioned below

Regn no. Dl12cm2083
Name: sunita wahi
Contact no. [protected]

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Jun 6, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Tata Motors Customer Care's response Hi Hershil,

We're concerned to hear about the problems you've faced and want to help. We've forwarded your details to our team and they will soon connect with you to address your concern.

Regards,
The Tata Motors Team

Verified Support

May 06, 2019

Tata Motors Customer Care's response Hi Hershil,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team