[Resolved] Tata Motors — tata motors cheating me!!! | |||
I brought my car(KL 01 CH 8071) on October 06 2018 from Trivandrum Motors in Kerala Trivandrum, In that time i found a few issues in my car. I found that my car under-body and some part of the Bonet having RUST issue. I raised a complaint against the issue and Tata Motors and Trivandrum motors not taking it as a serious issue. I called Trivandrum Motors, again and again, they are not responding to my calls. One day i called Tata Motors, they connected to me with Trivandrum Motors General Manager Mr Sajith. I told Mr Sajith, I'm having a problem of Rust, A noise from my co-driver seat and Dashboard Noise. He solved the above two problems. Please understand that this issue is coming within 2weeks of after purchasing. Trivandrum Motors, employees having a lack of experience problem and they do not consider customers vehicle properly. I have many experiences with them, I'm attaching all photographs. One day they destroyed my seat cover. From the beginning, I continuously reporting Tata Motors and Trivandrum motors regarding Dashboard noise problem. But that issue is not solved also my car has lots of issues. I weekly visit their service station to fix the issue, they told me all issues is fixed but lately, I found one by one. 1, noise found in co-driver side.(either its from door or leftside dashboard) 2, noise found from the engine side.( i can clearly hear a vibration its coming inside the cabin) 3, smell identified from the AC vents( if we drive at least 20-40min, a smell coming up from AC vent. It is similar to petrol smell) 4, unable to open petrol cap from driver side. 5, if i drove my car and turn off the ignition. After that when i come to near at petrol cap, i getting heavy smell of petrol. 6, when my car going to gutter road, i can hear the noise inside the cabin and sometimes vehicle shocks act as sharply. 7, my car gear having problem, its may not be a big problem for you. But it might be a problem for me. Gear, sometime gear is having tight and not smoother. In the 3rd gear shifting i can hear a noise from the gear. (Its something like vibrating) 8, my car wiper blade having problem, its not properly cleaning. 9, noise from back side 10, Revotron R letter is missing 11, need to check steering wheels, sometime its having problem while car entering into gutter road. 12, 4 doors having problems, sometimes i can hear a vibration while closing the door. 13, my car front left side glass having issue to rolling down. I have all the proof... Now Tata Motors is telling about the noise issue is because of Steering Column. truely they are cheating me... I do not trust them at all. I need my money back. I will post this in all media to get attention. Please check the Photographs Was this information helpful? | |||
Oct 8, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 05, 2019 Tata Motors Customer Care's response Hi Sanjeev, We sincerely apologize for the inconvenience caused. We've forwarded your details to our team and they will soon get in touch with you to address your concern. We appreciate your patience in the meanwhile. Regards, The Tata Motors Team Verified Support Sep 07, 2019 Tata Motors Customer Care's response Hi Sanjeev, We understand that our team has contacted you and confirmed that your vehicle will be picked up on Monday for inspection. If you require any further assistance feel free to connect with them and they'll definitely assist you with it. Regards, The Tata Motors Team | |||
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