[Resolved] Tata Motors — tata motors nexon diesel engine jerks and sudden pause in acceleration | |||
Hi, I am rakesh. I bought tata xt in the month of april 2018 from sri venkateswara motors, nizamabad. Till now three services were done. While giving the vehicle for second service, i have informed the service engineer regarding the jerks occuring while accelerating. He told that i am not using the appropriate driving mode as per traffic conditions (Sports/ city). Then onwards i kept the mode in sports mode and even then the problem is not solved. The problem is increasing day by day and i am observing more jerks which seems to be due to interruption in fuel supply. This is a very dangerous problem which may result in accidents. I have also informed the same to the customer care when they called me for feed back. Other issue is, all the three times when i sent my vehicle for service, they told that the guy who deals with wheel alignment was on leave and returned back my vehicle without wheel alignment and balancing. At the time of purchase they charged me additional 15000 rs in advance for servicing. Was this information helpful? | |||
Oct 29, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 28, 2018 Tata Motors Customer Care's response Dear Rakesh, We never want our customers to feel this way. Please share your contact details and the car chassis number via messages so that we can highlight your concern to the relevant team. Regards, The Tata Motors Team | |||
1 Comment | |||
Comments
I am also facing the same issue. Very frustated buying this car. Unfortunately i changed my mind from eco-sport to Nexon. Eco sport wa better deal.
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