Tata Motors — Tata Motors the referral benefit is not received still even after 18 months of delivery of vehicle

Address:

Karnal, Panipat

I had referred my friend to Tata and he purchased Nexon car, which was delivered on 22 July 2019. Till now I didn't get the referral benefit they have offered, I have called them several times and they only say "let me check". I didn't get any response form dealership 'Metro motors, Karnal' till now. The referral points that offered by TATA is such a fraud program. Even TATA or dealer doesn't know about this. If you are not able to provide some incentive for referral, then don't promise for that. I want to file the case in consumer court. I want to know the escalation matrix for this.