[Resolved]  Tata Motors — tata nexon abs fail warning not resolved.

Address:Kollam, Kerala, 690525

Vehicle details
Tata nexon xz+
Bought on august 2018
Reg no. Kl-23-q-2544

Car was given for second servicing at focus auto, kollam, kerala. Vehicle was showing abs warning for some time and it was informed to service centre. Vehicle servicing started on 21- dec 2018 and i was informed by technicians on 31 dec that all problems solved but still abs warning will be shown as such on panel, because it got memorised by ecu. They informed that engineers from tata motors visited and said that warning will disappear only if we reset ecu after using the vehicle for around 500km.

Explanation saying 'ecu warning will disappear after using vehicle for some days and resetting again" doesn't seem right to me.

I appreciate the effort done by focus auto technicians if it is the real case with tata nexon ecus.

Before i take vehicle back with same abs warning i would like to get a confirmation mail from tata motors saying the same that the ecu warning could be cleared only after using the vehicle for some 500 km more and then resetting it.

Mail id: [protected]@am. Amrita. Edu

Otherwise if this is because of faculty ecu, as the vehicle is under warranty period i request you to replace relavant systems with new one and then deliver the vehicle.

Looking forward for your fast response
Meher madhu
Ph: ([protected])
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Feb 3, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Tata Motors Customer Care's response
Hi Meher,

We're sorry for the trouble you have been going through and have informed our team about the same. They will soon get in touch with you address your concern.

Regards,
The Tata Motors Team
Verified Support
Jan 01, 2019
Tata Motors Customer Care's response
Hello Meher,

We understand that our team has connected with you via a call and has taken your concern forward. You can rest assured, that it will be resolved at the earliest.

Regards,
The Tata Motors Team
Verified Support
Jan 02, 2019
Tata Motors Customer Care's response
Hi Meher,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help. Thank you and have a great day!

Regards,
The Tata Motors Team
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