[Resolved] Tata Motors — tata nexon car running without key in the vehicle

Donipati

from Bengaluru, Karnataka

Address:

500055

I have tata nexon xz+, purchased at hyderabad. Vehicle no : ts08fs0004. My car is running without key in the vehicle. Is it a security feature nor you people need to upgrade, iam unable to understand. Ratify the same issue on priority basis. Better to add this is a security feature in the new cars. If some one stolen our vechicle who is the responcible person.

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Sep 10, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Jul 27, 2018

Updated by Donipati Team, Ratify / correct the same immediately .

Verified Support

Jul 27, 2018

Tata Motors Customer Care's response Dear Customer,

We are dejected to hear about your experience and regret the inconvenience caused. Kindly share your contact information, car chassis number and dealership details via messages, so that we can get in touch with you and take this issue forward accordingly.

Regards,
The Tata Motors Team

Jul 29, 2018

Updated by Donipati D Naga durgarao Rao : [protected]

Jul 29, 2018

Updated by Donipati Vehicle number : TS08FS0004, Chassis number : MAT627162HLK07639
engine no : 1.5CRAIL01JSYW17261.
dealer : Malik motors Hyderabad, bowenpally

Verified Support

Jul 30, 2018

Tata Motors Customer Care's response Dear Customer,

Thank you for sharing the details. However, due to some privacy settings we're unable to view the contact number you've shared. We request you share your contact number via message to help us connect with you at the earliest.

Regards,
The Tata Motors Team

Verified Support

Aug 02, 2018

Tata Motors Customer Care's response Dear Customer,

We trust that the concerns raised by you have been addressed to your satisfaction. Do let us know if there is anything else with which you need our assistance, and we'd be glad to help you. Thank you and have a great day!

Regards,
The Tata Motors Team

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Donipati

from Bengaluru, Karnataka

Vehicle number : TS08FS0004, Chassis number : MAT627162HLK07639
engine no : 1.5CRAIL01JSYW17261.
dealer : Malik motors Hyderabad, bowenpally

Donipati's [Complaint's author] reply, Jul 29, 2018

Vehicle number : TS08FS0004, Chassis number : MAT627162HLK07639
engine no : 1.5CRAIL01JSYW17261.
dealer : Malik motors Hyderabad, bowenpally

Tata Motors Customer Care's response, Aug 1, 2018

Verified Support

Dear Customer,

Thank you for sharing the details. We've forwarded them to the relevant team and they'll soon look into your concern and assist accordingly.

Regards,
The Tata Motors Team