[Resolved]  Tata Motors — tata nexon poor quality / old model purchased

Address:Karnavati motors authorised dealer of tata motors. Plot 683 , naroda. Ahmedabad., 382330

Respected sir
My self paresh gosai and i have purchased new tata nexon xz+ gray color -2019 model on delivery dt[protected] at karnavati motors (Authorised dealer of tata motors) naroda, ahmedabad branch. Show room sales manager comment me he said me i will give you new latest month model car to me but he cheat me and he will give me 01-2019 model 09 months old car. Delivered car on dt[protected] festival day. Sir car was poor condition disc brakes quality so bad (Rust) and it's manufacturing dt 01-2019.
Sir i m hearing the tata name safety and quality that is why i m buying tata nexon xz+ car first time.
Sir one more thing today is done i will give my car for first service at karnavati motors show room at morning when they return my car back after the service there is one more problems ready for me. Driver side tyre will be blast in parking area infornt of delivery boy. If there is new car then why tyre will be blast it's mean this is not a new car. New car tyre will be not blast sofar. If i will draving the car with my family the tyre will be blast on the road then who take the responsibility? Tata motors or karnavati motors show room. Answer me.
Sir kindly arrange to me refund my money back otherwise give me new latest month car.
Kindly necessary action pls and help me.
My car details as under
Model :- nexon xz+ gray color (Diesel)
Chassis no :-mat627162kla05813
Engine no:-scrail01apyw04167
Name :-paresh gosai
M/no:- [protected]
Your faithfully
Paresh gosai
([protected])
+1 photos
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Dec 23, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Tata Motors Customer Care's response
Hi Paresh,

We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

Regards,
The Tata Motors Team
Verified Support
Nov 20, 2019
Tata Motors Customer Care's response
Hi Paresh,

Our team tried to contact you on the provided number, however, the number was busy. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team
Verified Support
Nov 21, 2019
Tata Motors Customer Care's response
Hi Paresh,

We understand that our team has connected with you through a call and taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team
Verified Support
Nov 22, 2019
Tata Motors Customer Care's response
Hi Paresh,

Our team tried multiple times to contact you on the number provided, however, the call went unanswered. If you require any further assistance, feel free to connect with them via the toll-free number[protected] and they'll definitely assist you with it.

Regards,
The Tata Motors Team
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