[Resolved]  Tata Motors — tata nexon xz+ problem from day 1

Address:

G5, SRINIDHI SCINTILLA Apts, KEMPAPURA, HEBBAL Po, 560024

Dear sir/ madam,

I am herewith giving my harrowing experience after buying a Tata Nexon. I am looking for a permanenet fox for the problems listed below:

Vehicle: Tata Nexon, XZ+ Diesel

Registration Number: KA 04 MV 5125

Purchased at Prerana Motors, WOC, Rajajinagar, Bangalore.

I've been given a peach of a vehicle which has had problems from Day one.

1. A car manufactured in Feb 2018 was delivered in end October, 2018. It must have been gathering dust and rust in some open yard.

2. The car was delivered with water logging in the spare wheel well. The water logging must have been for a very long time as the spare wheel was rusted. After multiple appeals, the wheel was finally replaced.

3. From day one, have been having problem of gear shifts. The third gear slips very often and I am caught unawares. I accelerate and realize its in neutral and have to downshift to second gear and attempt reshifting to the third. It fails many times or is very hard.

4. The fifth gear vibrates a bit and after slotting the gear, the gear knob readjusts or falls back a bit on its own.

5. The sixth gear keeps vibrating with a nagging sound and I feel the vibration on the gear knob and the unbearable sound near the dashboard. The sound remains as long as I am accelerating. Its really troublesome and impedes my lsitening to music and also have to fend with lots of questions from fellow passengers.

6. The reverse gear is hard to engage sometimes and gives a 'krrrr' sound some other times. Its rare to see the reverse gear shift smoothly when engaged.

7. The rear parcel tray hinge on one side (right) has broken and Prerana Motors, Peenya service center never has the right spare part to replace the unit.

8. When the steering is completely turned to one side, sometimes, its very hard to move it back. Almost feels like its locked and have to struggle to turn it.

The car is now more than eight months old and repeated complaints to Prerana Motors, Peenya service center has not helped. they have tried to solve the probelm but to no avail.

Out of frustration, I am taking the car to COncorde Motors, Kudlu gate, Bangalore for 22, 500 kms service. I hope they can addres all these concerns more efficiently. With so many niggles, its getting more and more annoying to drive the car and am getting exasperated.

I am looking for a permanent fix for all these irritating niggles mentioned. Please let the service team at Concorde Motors, Kudlu gate, Bangalore know the problems so that it can be rectified at the earliest.

Dr. R MUrali