Tata Motors — Tata safari red dark faulty car delivered

My vechicle registration number is TN 66 AM 7778.

My car was delivered 3 months back, since the delivery date I have made several complaints and everytime the car reaches back to me, it still had the same issues. Also the car was delivered with poor paint finish and few paint patches.
Most of the problem are related to the software and many features, and ADAS.
ADAS is supposed to be a safety feature but it malfunctions all the time. The wireless charger is also one other issue.the complaint is after so much efforts and follow ups and highlighting this issue directly to TATA motors they respond without any real responsibility. They have been trying to eye wash this issue and always claim to tell me the problem is resolved when it isn't really, I am fed up with follow ups and the intent of the customer care team at TATA MOTORS is the poorest.

I'll make this clear, the dealer has got nothing to do with these issues, tje complaint is only on TATA MOTORS for delivering me a faulty car, the various issues have been proven to them with videos and photos still they don't really care, but try to cheat me by ignoring or giving fake reasons. One Mr.Madhavan from customer care, a Sr.manager of tata motors has seen all videos and photos proofs still he responds in tje email as after testing the car nothing has been found.
This is a serious complaint for giving me a faulty car and trying to cheat me. I have paid 30lalhs plus for this car and they don't care or take responsibility for their faulty car.

My sincere request to them was never listened, after much efforts in follow ups and now I am really fed up as no one from Tata motors other than him have even spoke to me or even found the reason for all problems in the car .

For all the stress they have given me they are trying to walk away from this issue after I have proved them all the faults in the car.

For this I seek a compensation from them to refund all my money with intrest and take back the car, additionally for their intention to cheat me and push me into a heavy stress, I demand a one time compensation of 10 lakh rupees.

Request your help to make them sort this issue out.
Was this information helpful?
No (0)
Yes (0)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information