Tata Motors — Tata service and manufacturing defects, low quality parts problem

Address:

AM TATA NARWAL, BYE PASS JAMMU.

Same problem with my tata Tiago diesel, rear twist Beam(axle) got broken, insurance surveyer saying that it is wear and tear and may be manufacturing defect.and neither the company giving any claim for such damage. How can reputed company use such a low quality part of an important aspect to car on which whole weight of car resides. I had to take 24*7 assistance from insurer to reach the showroom.But the company showroom didn't bothered to even contact the owner for starting the repair work. I had to visit the 2nd day to open the job card.
Very Pathetic TATA.