Tata Motors — Tata Tiago: Faulty Vehicle and Sub-standard Quality

Address:A-2, 304, Saviour Park, Mohan Nagar, Ghaziabad

Regn. No. – DL-2C-AY-0925

M: +91-[protected]

We purchased Tata Tiago in Jan 2018. It was sparingly used with an average usage of around 15 km / day.

The total mileage of the car is around 25000 km in 4 years o[censored]se.

On Feb 26, 2022 the car stalled while traveling to Gurgaon and we were stuck on the road amidst heavy traffic. we pulled the car on to side and called go-mechanic to tow the car to destination.

The technician informed that the clutch plate of the car has worn out and as a result the car is not accelerating after shifting the gears.

We are surprised and highly disappointed by the performance of the car which has a worn-out clutch plate when it has travelled for 25000 km only in 4 years o[censored]se.

I would request you to kindly take cognizance towards the negligence of in manufacturing the vehicle and use of sub-standard parts in the vehicle which tend to fail within only 4 years o[censored]se.

I would request you to get the complete check - up of all the parts of the vehicle and get all faulty parts repaired on an urgent basis as we are still stuck in Gurgaon.
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Tata Motors customer support has been notified about the posted complaint.
Mar 04, 2022
Updated by aruntyagi_5
Plz. Confirm the status and steps taken for resolution of the complaint
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