[Resolved]  Tata Motors — tata tiago service related issue (battery dead)

Address:Ho No 303,10 , patil mala,belgaum, Belgaum, Karnataka, 590001

I narayan kitwadkar (Belgaum) ph:[protected] left my vehicle tata tiago xz to tata authorized dealer manickbag service center for 6th servive (45, 000 km) on[protected]Sat) morning. The service adviser took the trial of the vehicle noted all things as per the policy an said your vehicle will be ready till evening, i will call you once the work is completed to collect the vehicle. It was 5.30pm still call didn't came hence i called the service adviser, he replied "still work is incomplete i will give the vehicle on monday". On 26.8.2019 i went to the service center to collect the vehicle but unfortunately still the work was incomplete. Service adviser said"spark plugs have to be replaced as per schedule an we are short of spark plug, i have ordered it an about to receive in one hour. Once the work is complete i will call you then you can collect the vehicle in evening". Unfortunately cal came next day[protected] saying "cars battery is dead need to replace with new one". When i left my vehicle to service center they took trial also, they drive the vehicle inside service center the battery was ok. Suddenly on 3rd day how battery is dead?
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2019
Tata Motors Customer Care's response
Hi Narayan,

We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

Regards,
The Tata Motors Team
Verified Support
Aug 30, 2019
Tata Motors Customer Care's response
Hi Narayan,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information