Tata Motors — tata tigor 1.2 (o) p

Address:	Kanpur, Uttar Pradesh, 208002
Website:	service.tatamotors.com

I am ashwani saxena from kanpur (U. P.). I planned to purchase tata tigor 1.2 (O) p in september. I was assured to deliver the vehicle in september 21 but they could not deliver on that day. After that i was told to get the vehicle in september 22 (Navraatri) by 05:00 pm but they delivered the vehicle at 11:00 pm in a very pathetic & rough condition without mud flaps, cleaning, mats or any accessories as they told the reason of stock transfer from lucknow. There was a dent in car, gap was there between bumper & headlight. Committed accessories were not in proper condition. Dealer asked me to provide & resolve all the complaints during first service of car. Moreover i have not received my service coupons yet while first service have already been done. I have already communicated my problems to tata customer executive when they called me up about the feedback of dealer & car performance around 3 months back. Also my problems were not resolved in first service. Massive jerk problem is still in car while running, noise in engine also there. Roof beading is not in proper condition. Various cap fittings are not proper like on wind screen, seat belts etc. Mileage is also very low as per company commitments. This is the case of vrindavan shelter (Sai motors), fazalganj, kanpur. Mr. Sumit srivastava-sales executive was chasing me to buy this car while the gm of vrindavan shelter (Sai motors) mr. Chander bhasin was looking after my case & he also misguided & mis committed with me after my first complaint to the customer care representative. I was assured to get better seat cover or get discount of rs. 5000/-. I preferred to go for better seat cover but again they gave me the normal one. Very pathetic experience with tata motors & their channel dealers.