[Resolved] Tata Motors — tata tigor complaint

Ashvinder Malik

from Gurgaon, Haryana

Address:

1/60,GROUND FLOOR,SCETOR-1,VAISHALI, GHAZIABAD, ., Ghaziabad, Uttar Pradesh, 201010

I bought tata tigor from sab motors, hindon ghaziabad on 30.12.18. Following complaints i wish to register,
1) the average of min. 16 kms per litre was promised in city road conditions, but the current average is hardly 13 kms. Took my car to showroom but nothing happened.
2) the pickup of the car is pathetic as it takes lots of time to recover the speed.
3) when the car is driven at the speed of 10 to 20 kmph there is noise of crank as if it is going to break down.
4) my car number is up 14 dx 4320 & hardly run 12500 kms.
5) my name is a. S. Malik & contact no. Is [protected].
6) the braking is just not proper & twice break shoes are cleaned by workshop.
7) recently rear wheel bearing was changed as it was giving noise.
I am really not satisfied with the car & i want company should look into it seriously & solve the issues else refund my money.

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Oct 6, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

Tata Motors Customer Care's response Hi Ashwinder,

We completely understand your reason for concern. We've forwarded your details to our team and they will soon connect with you to assist further. We appreciate your cooperation in the meantime.

Regards,
The Tata Motors Team

Verified Support

Sep 04, 2019

Tata Motors Customer Care's response Hi Ashwinder,

Our team tried to contact you on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Sep 05, 2019

Tata Motors Customer Care's response Hi Ashwinder,

We understand that our team has contacted you and confirmed that you will be visiting the workshop on 6th September 2019. If you require any further assistance feel free to connect with them and they'll definitely assist you with it.

Regards,
The Tata Motors Team