Tata Motors — tata tigor xz+ refresh

Address:

Gokulam apartment damodar colony garh road, Meerut, Uttar Pradesh, 250004

I bought tata tigor xz+ a year back and after 3 months the heater as well as the defogger installed in the car stopped working. Due to this we faced a lot of problems during the winter season and our long trips. We had to roll down the windows in extreme cold because due to temperature difference inside and outside the car, fog would appear on the windscreen and to remove it we had to roll down the windows because the heater and the defogger were not working. I had informed the service centre during my second and third service. They even tried to fix it and the heater worked once or twice after that but then again without any reason it stopped working and the problem is still not resolved. I think there is some manufacturing defect in the car which the company is not trying to resolve. My car no. Up 32 kk 2553. Kindly help me in resolving this issue.