[Resolved]  Tata Motors — tata vista d90- loss of pick up and not rectified since 3 years

Address:

Bangalore, Karnataka, 560045

The above car was purchased from m/s Aadya Motors in the year 2013. The developed problem (Loss of Pickup) was within a period of 2 yrs 4 months... i.e ( August 2015 ) well within the Warranty period. I had taken the vehicle to Aadya workshop and given all the required details to attend the problem and rectify it. But each time I gave it for service, the problem was not attended properly and rectified which I had brought to their notice also. Yet nothing was done and the problem has aggravated. This shows the negligence and inefficiency of the service technicians. Probably, I felt the have waited for the completion of Warranty period to rectify this with Paid service..
Now they are giving me the offer to pay 50% of the repair cost with time validity on the purchase of Reckon Part (Turbo Charger not the new one), I object to this as I had already brought this matter to their notice much within the Warranty period and they have failed to rectify it on time. They used to convince me with their technical words which we never understand.
I was constrained to bring this matter to the notice of Tata Customer Care and General Manager Mr.Anil Francies, of Adishakti Motors.
I request your Intervention to repair and set right the fault in the car to my satisfaction without recourse to the cost from me.
Sukesh