Tata Motors — tata zest brake hub & drum rusted

Address:600116

I had bought my tata zest xt in 2016. Now since jan 2018, i was having a problem of back wheel getting jammed if i don't drive the car for 2 to 3 days. The vehicle will move only after a thud noise as if some lock is released and then for some km's the wheels will make some noise. I had complained this to tafe service center at greams road but even after multiple services, the problem is not solved. They are saying that the hub and drum are rusted which is true as i saw that last time at the service center, photos enclosed. I am pretty sure that it is because of defective material or else how is it possible that in three years the hub and drum are getting rested. I need the hub and drum of my car to be replaced immediately free of cost.
+4 photos
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2019
Tata Motors Customer Care's response
Hi Jestin,

We're concerned to hear about the problems you've faced and we'd really like to help you with this. Please share your contact details and car chassis number, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team
Aug 12, 2019
Updated by Jestin John
Jestin John
[protected]
Chassis Number - MAT623251GLB02895
Aug 16, 2019
Updated by Jestin John
status please
Aug 19, 2019
Updated by Jestin John
Hi whats the status still no response.
Sep 03, 2019
Updated by Jestin John
It's almost a month since I have shared my vehicle chassis number and my contact number but till date, I have not received any communication or a phone call.
Sep 14, 2019
Updated by Jestin John
I had registered a complaint on August 7th 2019. Till date no response.
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