[Resolved]  Tata Motors — tata zest, no proper service by service center at pondicherry.

Address:1, Thirugnansambandham Streat, Airport Road, Lawspet, Puducherry - 605008., 605008

Sir/madam,
I have submitted a complaint regarding non working of the music system in my car tata zest py01cg7135 on 22.04.2019. I am submitting same same again, as my problem not yet resolved:
I, dr. Virender kumar nim, working as professor in a medical college in pondicherry, had tata indica since 2003, which i gave in exchange of tata zest in march, 2015. Because i liked my previous car, a tata product too much. Both the cars are petrol version, present one is xt model, registration number py o1 cg 7135,. I am happy about this car, but some issues are there, which not solved by the service center in pondicherry, schakaralaya motors despite telling many times since beginning.
Spring action of side indicator lever is not working since beginning. Is has to come to neutral/center after bringing car straight, but it is not.
Music system is giving many problems almost since beginning. Initially controls on the stearing wheal were giving problem on and off, and now not working at all. Now quite long time usb is not working. Now the moment a pendrive is used for music it stop completely. To start the music again i have switch off the car completely, remove the key for at least 5 to 10 minutes, the start again, even then can use only blue tooh connected to my phone, still can't use pendrive. This i brought in notice to the service center at pondicherry, schakaralaya motors. They are not able to solve my problem. Now they are not responding to my massages also.
Can you get into my problem, and solve them at earliest.
Yours
Dr. Virender kumar nim

Now another problem has cropped up, some time in between, music system become completely without any response with completely white screen. It comes to live after some time. Please resolve it as early as possible.
Dr. Virender kumar nim
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Jun 20, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Tata Motors Customer Care's response
Hi Virender,

We're disappointed to hear this and would like to help you. Kindly provide your contact information via messages, as it will help us to have the relevant team contact you for further assistance.

Regards,
The Tata Motors Team
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