[Resolved]  Tata Motors — tatatiagoxza

Address:Kollam, Kerala, 683512

I Am realy happy - Tata Changed a lot But Staff in service section is
still working as government staffs ( great job they are doing - they
need ten mark for service with out proper service )

Hurting my dreams -...Complaint regarding my new Tata Tiago Xza
- form 3 day of purchase chassis no MAT626283JKB14315 ENGINE
NO-REVTRN02BRYK11701 ( dealer Concord motors cochin)

I purchase a tiago xza on[protected] to join tata family for
fulfilling my travel passion. but after 3 days of purchase i faced a
break down in lulu shopping mall at cochin due to failure in amt gear
box . After lot of calling and discussion concord motors taken vehicle
for repairing( they are telling to customer to come with vehicle then
only the can give service to new vehicle).The chips of amt replaced
and software updated . The y told me every thing solved but after two
days appeared time lagging in all gears and slip in first gear and
reverse, creping/ hill assistance function is not much responsive.
again the have taken the vehicle for service on[protected] the kept
the[protected] for service and running repair . with out rectifying
the error they have completed first service and the lagging issues
and slipping not corrected .On[protected] i am traveling with my
family vehicle showed the the spilling and lagging in heavy traffic
area . Again i have registered complaint on[protected] i got call
from concord motors the will take vehicle for correction still today
the y have not taken for service and vehicle covered only-2333kms
.Also given complaints in toll free there is no aggressive response .
the are is no technical engineer from company side to clarifying our
issues regarding vehicle

I am totally disturbed with after taking my dream car . my dream are
faced breakdowns

1, amt is not responsive some time silent
2, sliping in fisrt gear and reverce
3, time laging for changing gears
4, initial response in first is not satisfactory - ( while crossing
the road and taking signals )
5 creaping / hill assistance is not satisfactory
6- noice from ac winds not corrected
7 after first service while operating horn noice coming in fm radio
frequency is not matching
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Jun 8, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
Tata Motors Customer Care's response
Dear Nanduprabhu,

We are disappointed to know about the issues you have been facing with your car. We've shared your concern with the relevant team and they will soon look into it and help you accordingly.

Regards,
The Tata Motors Team
Complaint comments 

Comments

Dear Tata Team
Thank you for your response
This issue still not solved concord motors appointed a astrologer to analyzing the same he started predictions vehicle having any complaint or not
Thanking You
Nandu

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