[Resolved] Tata Motors — tatatiagoxza | |||
I Am realy happy - Tata Changed a lot But Staff in service section is still working as government staffs ( great job they are doing - they need ten mark for service with out proper service ) Hurting my dreams -...Complaint regarding my new Tata Tiago Xza - form 3 day of purchase chassis no MAT626283JKB14315 ENGINE NO-REVTRN02BRYK11701 ( dealer Concord motors cochin) I purchase a tiago xza on[protected] to join tata family for fulfilling my travel passion. but after 3 days of purchase i faced a break down in lulu shopping mall at cochin due to failure in amt gear box . After lot of calling and discussion concord motors taken vehicle for repairing( they are telling to customer to come with vehicle then only the can give service to new vehicle).The chips of amt replaced and software updated . The y told me every thing solved but after two days appeared time lagging in all gears and slip in first gear and reverse, creping/ hill assistance function is not much responsive. again the have taken the vehicle for service on[protected] the kept the[protected] for service and running repair . with out rectifying the error they have completed first service and the lagging issues and slipping not corrected .On[protected] i am traveling with my family vehicle showed the the spilling and lagging in heavy traffic area . Again i have registered complaint on[protected] i got call from concord motors the will take vehicle for correction still today the y have not taken for service and vehicle covered only-2333kms .Also given complaints in toll free there is no aggressive response . the are is no technical engineer from company side to clarifying our issues regarding vehicle I am totally disturbed with after taking my dream car . my dream are faced breakdowns 1, amt is not responsive some time silent 2, sliping in fisrt gear and reverce 3, time laging for changing gears 4, initial response in first is not satisfactory - ( while crossing the road and taking signals ) 5 creaping / hill assistance is not satisfactory 6- noice from ac winds not corrected 7 after first service while operating horn noice coming in fm radio frequency is not matching Was this information helpful? | |||
Jun 8, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support May 08, 2018 Tata Motors Customer Care's response Dear Nanduprabhu, We are disappointed to know about the issues you have been facing with your car. We've shared your concern with the relevant team and they will soon look into it and help you accordingly. Regards, The Tata Motors Team | |||
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Thank you for your response
This issue still not solved concord motors appointed a astrologer to analyzing the same he started predictions vehicle having any complaint or not
Thanking You
Nandu