[Resolved]  Tata Motors — tiago car complain about dealer service

Address:

400091

I have booked a TATA TIAGO on 30th October 2018 and had paid the booking amount also loan is about disburse. As Mr Noor From wasan motors he committed that vehicle will be delivered before 7th of November. After doing everyday follow up he said that u will get the vehicle on 5th November only. When i called him on 5th that means today he said that our car yet to come from gujarat Plant he wont be able deliver it on 7th of November.As we organised laxmi pooja on that day we have done with all the preparations finally he is coming with different statement. My question is when car suppose to reach on 5th of November how come it suddenly get Delayed. I am highly disappointed with Wasan Motors Borivali East Branch. False commitment spoiling brand name. Request tata motors to intervene in this case. they are saying that they have not supplied the vehicle here, when I have seen other Tata Tiago (even of the same colour) that have been delivered here at mumbai. Since the non delivery of the vehicle was due to a delay on part of the company and/or dealer i felt cheated. Now 1. Can I or can I not take the help of the right to information act or the consumer protection act for necessary action. 2. Can I cancel the vehicle booking and get the money refunded with accrued interest. 3. Can i file for mental trauma and for harassment (as i feel that the dealer is knowingly delaying my car delivery) due to non delivery of the vehicle on time.