| Address: | Chennai, Tamil Nadu, 600042 |
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I have a purchased the tiago car on march '17. From the day one i am facing the problem for hearing the noise from dashboard or door while driving the car speed more than 40 kmh.
It's reported on the first service itself, they told it will be fixed however it's not fixed in the first service then again reported the issue service engineer visited the home and confirmed that it will be fixed in service center only, hence it will be fixed in the 2nd service.
The same story repeated again in the 2nd service also. Last week i went to service center to gave the car to fix the noise issue in the concorde motors injambakkam service center people did the test drive along with me and confirmed identify where the noise is coming it will be fixed, due to natural climate issue i can't went to service center and test whether they fixed or not.
I got a call from service center, issue got fixed if you are not able to come and pick the car we will arrange the driver and drop the car to my house.
After that i drove the car to test whether the noise issue has fixed or not, while driving 2 to 3 km i am hearing the noise. I am not understand what they fixed if they fixed why i am getting the noise. Whether it's a new issue.
I spoke to the service center representative, we fixed the noise issue since you are not available we didn't did the combined test drive so bring the car in the service center to fix the issue.
In the chennai city we have only two service center if any issues in the service we have to spend minimum one day. If the same issue is carry forward again and again how many times the owner visit the service center for same issue really it's frustrating moreover i am not at all happy with the service which provided by concorde motors injambakkam service center i don't have any other options.
Now i am thinking i did a mistake wrongly selected and bought a tata tiago car since it's poor customer service unless untill they didn't improve the customer service it's really tough for people who are all own the tata car. Was this information helpful? | 
