Tata Motors — tiago delivery is still pending. tafe dealer, chennai says different story everyday

Address:

600002

I have booked the tiago xza red color on 15th december 2017 at tafe access ltd, mount road, chennai. They told that they will deliver the vehicle on 22nd december.

When the date is near, they told that they don't have that color in their store (Initially they said that it was available) and they requested the car from coimbatore location and it will take another 5 days.

Whenever i asked for the update they said that it will come on time. When it was near to 5 days, they told that their coimbatore dealer did not provide the vehicle to them. They tried to get the vehicle from other location, salem. This time they said that it would come quick on 2nd/3rd january.

Again, they have missed the deadline and they told it could be ready on 5th jan (Friday)...

This time, different stories like accessories are not there, need to get the temp number from the rto. Im not sure how many weeks it will continue...

These stories are continuing from the last thursday. I have missed lot of auspicious days/long week end holidays plan. Every day they give some commitments but, they don't follow them. Their motto is just getting the money from the customers. For getting the money, they came on time and collected it.

After that they don't respect the customers and they don't listen to customer's concern. Their motto is "money first, customer/commitment next".

I have also sent mail to tata motors customer support team.. But no response from them. Good company and good dealer... Same motto...

If tata motors wants some market share in passengers car segment, they need to concentrate/listen to customer's concern. Otherwise they wont...

I have a very worst experience with the dealer/tata motors... I regret to choose the tata brand.. My friends and relatives did not support me to choose the tata car initially but i have chosen.. Now i feel the pain...