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Tata Motors — tiago headlamp

Address:1236/5 Patel Nagar , Gurgaon, Gurgaon, Haryana, 122001

This is the complaint regarding my new car “tiago” which i brought from sec-14 arya tata motors showroom from dealer “rajeev”. At the time of delivery he assured me that car is fine but last week i get to know that there is a defect in the chrome finishing of head lamps of car. Now when i want to replace them then tata service centre from wazirabad location are not confirming me that when they are going to replace the head lamps.

This way tata brand is making fool to thier customers. I want an immediate action should be taken on my issue.
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Tata Motors customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2019
Tata Motors Customer Care's response Dear Customer,

We're disappointed to know about the experience you've had. Please share your contact information and vehicle chassis number via private messages, so that our team can connect with you for quicker assistance.

Regards,
The Tata Motors Team
Oct 08, 2019
Updated by RDhawan2 My self Rahul Dhawan and [protected] is my number.
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Comments

I have just newly owned a TATA TIAGO from BIMAL TATA MOTORS GUWAHATI, at first I was very happy but after couple of days I have faced some serious issue regarding my headlamps, i.e- when i engaged the higher beam the lower beam turns off automatically, that creates a huge blind spot between fog lamp beam and higher beam, and when I visited BIMAL'S service center they are also clueless about this issue, I have also told them if it's required any upgradation then I am ready to do the same with my own expenses, so I request you to please look into this matter seriously, so I can enjoy the night drive too.
REGARDS
A PROUG TATA OWNER
ROHIT DAS
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