[Resolved]  Tata Motors — tiago nrg clutch fail, jerking in second gear, very poor mileage

Address:560068

Hi,

My name is manjunathahcari n from bengaluru. I bought tiago nrg car from concorde motors india ltd., mysore road, bengaluru. I am sure that they had given me the display car though i had asked not to give any display car to me and they somehow managed and convinced me and made me believe that was not a display car.

Since the day i bought the car i am facing the jerking issue when i shift my gear to second gear and that jerking was very horrible. When i raised my concern regarding this during my first service they said all tata cars now have been designed in this way to enhance the mileage and pickup. During my second service also i have raised the same concern and i did not get any resolution.
Till now i completed around 12000 km. By the time i gave my car for the third service it was in very worst condition, full noise, poor mileage, vibration, ac cooling was worst to next level, jerking, gear rod vibration etc.

After third service i was bit satisfied with all my complaints addressed and resolved. Soon after one week from third service my car had broke down. Clutch operation was totally failed, as soon as i start the engine the car started moving with full acceleration and it would not allow me to shift the gear. Now the breaks got jammed and i am not able to turn the steering itself. My car is now in very worst condition. I don't think any car get worse that this.

I am totally unsatisfied and i would not recommend anyone to go for tata cars.
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Oct 26, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2019
Tata Motors Customer Care's response
Hi Manjunathahcari,

We're disappointed to know about the experience you've had. Please share your contact information and vehicle chassis number via private messages, so that our team can connect with you for quicker assistance.

Regards,
The Tata Motors Team
Complaint comments 

Comments

Purchase of one full set crown wheel pinion (cwp set) against my lorry on Dt.05/09/2019. My vehicle ruining only 850 km then damage your parts. please consider my complaint.

nmtpl's reply, Sep 25, 2019
Purchase of one full set crown wheel pinion (cwp set) against my lorry on Dt.05/09/2019. My vehicle ruining only 850 km then damage your parts. please consider my complaint.

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