[Resolved] Tata Motors — tiago xt 1.2p car front windshield problem | |||
Dear sir, [anwar kamal ahmad, tiago xt 1.2p, 2016, cg04lg3630] On [[protected]], i bought new tiago car from national garage tatibandh, raipur (C. G), chno: mat626282gkb04220, engno: revtrn02ctyk02739]; I am writing this letter to tell you about the inconvenience that we have been facing front windshield visual and defog problem since the purchase of our new tiago car. Regarding this, we have already registered an official complaint at the time of first servicing and also brief the issue to the technical staff in order to get rid of annoying blurry windshield, they said, that the problem may be arising due to wiper malfunctioning and almost two years have passed but still the same problem exist. Sir, whenever car goes for servicing i have discussed about the problem but no action has been taken by the officials so far, on account of this i am facing problems while driving in rainy season and i barely saved my life from dangerous collision couple of times. Now, i am really disappointed and disturbed with this issue, seeking an immediate solution as i have already brief the issue many times but still i did not get any response and also the technical staff were unable to detect the cause of the problem. Windshields are designed to offer highest level of safety but due to defected windshield it created visual illusions; as a result, the risk of a life-threatening crash is higher. Therefore, requesting you to take further steps regarding this issue as soon as possible as i have been facing this issue for last two years. Sir, for the safe of safety driving, windshield need to be overhaul hence, hope this time i will get the proper coordination and solution from the officials. Regards, A. K ahmed Mob no: [protected] Raipur (C. G) Was this information helpful? | |||
Oct 20, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Sep 15, 2018 Tata Motors Customer Care's response Dear Anwar, We are dejected to know about the inconvenience caused to you. Our team has been informed of your concern and shall soon connect with you for further assistance. Regards, The Tata Motors Team Verified Support Sep 17, 2018 Tata Motors Customer Care's response Dear Anwar, Our team tried to contact you on the provided number, however, the number was not reachable. We request you to share an alternate contact number or a preferred time to call, so that they can soon contact you to assist further. Regards, The Tata Motors Team Verified Support Sep 19, 2018 Tata Motors Customer Care's response Dear Anwar, Our team tried to contact you again on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon contact you to assist further. Regards, The Tata Motors Team | |||
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