Tata Motors — trivandrum motors cheated me..

Address:	Thiruvananthapuram, Kerala, 695026
Website:	[email protected]

My name is shefeek, from punalur, kollam, kerala. About three months ago, i registered for tata tiago test drive online. I recieved a call from the head office. They said that my number will be forwarded to nearby trivandrum motors. They contacted me. Next day they brought the car for test drive at my home. I selected the model, discussed about its price and in exchange i had my 98model zen diesel for which they offered me 75000/- and also i gave 5000rs advance for booking.
Accordingly after a few days, i got my loan sanctioned as they came home and took my zen. They delayed the delivery by arguing that my car was only worth for rs40000. Regardless of them offering me 75000rs and taking away my car so early, they said that either they will deliver me 2016model tiago or i will have to pay extra amount other than loan. Due to these delay matters and absence of my car, i had to face a lot of difficulties being a business person.
Alas, on 21/08/2017 my car was delivered to me (Tata tiago xz nov2016 model).
On 9/10/2017 i went for my first service to focus service centre, kavanad, kollam which is 50km away from punalur. My car travelled 850kms then. But i was told that first service of my car was already done by rajendra kumar, kap cottage, punalur just when 28kms was covered. Usually a service at 28kms is done when the vehicle has some sort of complaint. And i want to let you know that my car's milage is very poor.
I contacted trivandrum motors to know what was going on and they as always disappointed me without proper reasons. So i had to return home without doing service. I want the company authority to provide me with suitable reasons and solutions for this inconvenience or else i have decided to file a case against the company on consumer court and also i would publish the news through social and other medias. So, its your responsibility to convince me as soon as possible. I also have a request to contact me on [protected] and speak to me in malayalam as it is my comfort language.