[Resolved]  Tata Motors — unavailability of Spare parts

Address:

North 24 Parganas, West Bengal

Sir, In persuence to the order already placed before you by Bhandari Motors Private Ltd., Sodepur, 24 Pgs, Kolkata, West Berngal, this is to inform you that I, Sashanka Chakraborty, the owner of a HG vehicle bearing model no.2518 and registration no WB 51A 1243 has been remaining off route due to non functioning of gear box since last 01 month but this vehicle was draged to Bhandari Motors Private Ltd., Sodepore, 24 pgs.(N) on 22nd July, 2014 . After opening and examining the gear box of the said vehicle, the experts of BMPL said that two parts i.e. (i) Shifter fork O/D –[protected] for 5th & 6th gear—1 Pc (ii) Shifter rod O/D[protected] for Do -- 1Pc Were not available in their stock .So they will collect the same and repair work will be done at an early date but till the date i.e. at the end of 14 days they could not arrange for the said Spare Parts of gear box.They also said that those spare parts are not available in the eastern region. I have been suggested by the BMPL to contact with you in this regard. Moreover BMPL authority also insist me to replace the existing gear box to Recon gear box.That’s why I have been compelled to urge personally before you to arrange to supply the same to the BMPL on emergent basis so that I can avoid the huge expenditure to install the Recon gear box and to restraint my financial loss as the vehicle lying off routed at the BMPL service center . Reaching in this situation I am in big financial trouble as the said vehicle is the only way of my income to maintain my family. So, You are earnestly requested to arrange to send the said parts to BMPL, Sode pore for assembling the gear box and be fitted properly for smooth running of the vehicle, otherwise I’ll be looser so much financially which will not be bearable for me . Please do the needfull on the above porpose to make me capable to restrain my further finacial loss . Yours Faithfully Sashanka Chakraborty The owner of the Vehicle no. WB 51 A 1243