Tata Motors — Unprofessional behaviour of tata motors

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411028

I purchased Tata Bolt - XMS, from national tata motors, hadapsar, pune. They assured me to get RTO number since 15 days. Every time they are making false promises. sometimes they say like RTO server is down, RTO facing technical problem, series has changed etc. Just because of those guys, my car is just parked. Because of their assurance, My promises are getting false to my family. It is worst scenario, I am facing. Is that the way to maintain long lasting relation with customer? I wonder how it will go? Now I will scared to recommend others to avail tata services.