Tata Motors — unresolved problem after service of the car

Address:

Jasper Automobiles, Vijayawada Andhra Pradesh

I have huge respect for tata motors and so i bought a nexon car (Reg no: ap16fe4888) in july 2018. The car is excellent in its price range and i am happy for two years until the recent service (4th service-paidservice 8000/- approx on[protected] at jasper automobiles, vijayawada, andhra pradesh. I have given the car for service and also said two main complaints regarding the ac cut off problem while driving and rear left door unlock problem and left the car for two days in the service centre. After one day i. E on[protected] they gave me the car and said all set with the regarding the problems i raised. The very next day[protected] the ac was cut off and i went to the service center and asked them the same regarding the recurrence of the problem that there is a problem with the cooling coil in the vehicle. After checking for 5min they said that there is no problem with cooling coil (We cleared the dust in the mat) and now the problem is solved and asked me to come if the problem persists while driving. Believing in them i have gone out of station with my family (My wife and 10months baby) which we suffered suffocation the whole journey due to ac cut off all through the journey as we couldn't open the windows since it was pouring rain outside. As it was sunday, it's a holiday at the service center. At one moment, i lost all the gratitude for the tata motors but then i realized desperately, i should raise a complaint to the customer care so they would solve my problem. I have confidence in tata motors customer care that they will respond to my issue and resolve it. I request you kindly do the needful and let me get my car in perfect condition.

Deatils of the car and service centre:
Tata nexon xz+ reg no: ap16 fe 4888
Service centre: jasper automobiles, vijayawada, ap-520008.