[Resolved]  Tata Motors — unsatisfied repair quality and solutions

Address:PMG TATA Mohali. Punjab, Gurdaspur, Punjab, 143517

Hello,

I had a claim of my car insurance in pmg tata mohali. Actually, i had a minor accident with a bike and it hit the driver's side door and scratch it and it can be repaired easily and cheaper but i took the wrong decision and went tata pmg.

So i have submitted my car to pmg tata mohali and they said it will be repaired easily. After 3 days they call me and said the car is ready and i can check it. When i see my car, they had painted and the dent was as it is. They said we will repair it. Again after 2-3 days, they call me to check the car. This time they have shown their unprofessional skills. They had done different paint on the door. It was looking very bad and dirty. Again they hold my car the third time and repaired but this time finishing of paint is very rough and dirty. The whole has dotted things.
This time i have complaint to regional head mr. Gaurav negi and he ordered to somewhere else to repair my car. I had requested for the compensation and tata have given me p2p policy but i think it is worthless for me. They had done the repairing and denting painting but not cleanly. Paint spread on the mirror and black plastic of car.

Please take appropriate action against the dealer and give me a resolution on this issue.
But still, i am having issues with my car due to that repairing skills. I am getting different and irritating noise from the dashboard or door.
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Dec 28, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Tata Motors Customer Care's response
Dear Customer,

Our sincere apologies for the inconvenience caused. Please share your vehicle model and contact information via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team
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TATA Tiago PB06-AS-1902
Sandeep Singh
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