Hi Team my name is Maringanti Sravan Kumar i was taken handover of my new vehicle Tata punch on 25th December'21 from the day of handover ima facing the problems
My documents received late due to this i was charged multiple times fine on T/R expiry and my vehicle number plate got delayed when I went to fix my number plate they said go and fix the number plate from outside and they asked me to give acknowledgement I am not ready to fix the number plate from the showroom on that day I had given the left right to the showroom in charge and management post that they called a person from the Hyundai showroom to fix the number plate from first servicing i was raised the issues but till my 3rd servicing they never addressed i don't know how the machani is certified to do servicing i had a small example my new car AC is not working properly that cabin is not getting cool when I ask the technician and the staff they said that due to the heavy sun shade the cabin is not getting cool this kind of answer i heard from the service team on 27th July'22 my 3rd servicing was completed within a week time my left side low beem light is not working i tried to reach service.Due to lost of my mom unable to go and within 2 months my new car got struck in middle of the road i was been with my wife and 3months baby as iam going to my village as my elder father got expired because of this car issue iam not able see/participate last rituals and i was been on road with my family for more than 6hrs and it is a reserve forest area and no one is available by god's grace It happens in the afternoon post 2hrs i sent my wife to Village premises so that she can go by walk to home I'm very much thank full to auto rickshaw person he helped me informed to Road side assistance team they said they will reach by 03 to 04pm but no one came and they refused to come iam a big fan of tata and i was waited to buy the tata vehicle for an year but now I lost my hopes on tata. I was with my vehicle alone in the forest area from 12:30pm to 08pm at night my family members came to pick me up and they arranged another vehicle to bring my vehicle to Village i lost my reputation in my family and village Everyone is showing sympathy on me and saying that never ever buy a tata vehicle from starting they denied me to buy tata vehicle because of my interest they accepted now i never recommend any to buy tata vehicle such a worst experience i had now i decided to withdraw my vehicle from tata and i won't recommend anyone to buy
Sorry to say this but i lost everything in this, when I had a discussion with service manager of mallik cars and he is not ready to listen my issue and he is trying to prove me wrong with the help of service person. After taking handover of my car i did full matting from outside i tried to do from showroom but they said they don't have material available right now and it will take 1 month to do for your car as we have ordered prior to do so I can't wait till 1 month because company mat will get damage so I did full matting from outside and they did full matting on above the company mat from the day i did not get any issues till 9 months now the person said due to that only your vehicle got issue.This kind of rude and vogue answer i was received from server manager and Malik cars tolichowki team. If this is the case from the day of giving handover showroom people had informed me to do full matting when I asked they given me to do full matting from outside we can't do right now and it will take 1 month time so I did it from outside
Service manager not even came with me to check my car and he is sitting inside the cabin and started proving me wrong asked multiple times to go and check the car but he didn't do that I had a huge expectations on tata before buying the vehicle because iam also one of ex employee of tata but my expectations prove me wrong with this kind of worst from showroom service team and services management i definitely shoutout not to buy tata vehicle and don't face problems like me and i was tagged to Malik cars group Tata motors and Ratan Tata in twitter, Facebook Was this information helpful? | 
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