Tata Motors — Worst service and inability to allocate issues

Address:

Pillayarkuppam, pondicherry

I requested for car service for my car as it is too emergency as a patient was waiting for my presence to undergo surgery. I was requesting for pickup of my car for service for 5 days continuously to the concerned person a female in pillayarkuppam Tata service center pondicherry. Everyday they made me to wait for the pickup so I spent 5 days for them like a mad guy leaving my work. Everyday they were telling that their drivers went for a breakdown longtrip. I want to know whether just 2 drivers will be available for such a large network Tata?. I'm really disappointed and frustrated with the way they showed their negligence towards a customer like me. So I have decided to give a car service in a private setup. But literally that female is of no use in Tata service center. And my car due got over by February itself and I was requesting for the clearance she doesn't even respond for it. Such a worst staffs and poor service