Tata Motors — Zest xt :-khamla service station nagpur @ money within warranty period

Address:Nagpur, Maharashtra, 440025
Website:www.consumercomplaints.in

I have purchased dream car tata zest xt on 16 may 2017, last night that is on 13 june 2017 i have called helpline and registered emergency breakdown. Since the car is in warranty period customer care assure me i didn't have to pay any money for the service and the car have been towed to khamla service station nagpur. Today i received call from khamla service station and they told me that the clutch plate has been burnt and i have to pay money for the repair. I had a bad experience about tata motors service, they do not provide any assistance to the customer after the purchase of car. The helpline of tatamotors is useless and had person on helpline with insufficient knowledge. For any question helpline answer is "sorry for inconvenience" or "contact to dealer". Very sadly i came to the conclusion the company does not care for their customer.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5337
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information