Address: | New Delhi, Delhi | Website: | www.taxiforsure.com/delhi-cabs/ |
This is to our booking of Taxi For sure on 28th sept. 2015 from naraina industrial area phase 1 to hotel Lemon tree Aerocity (TFS-PP-C[protected] at 4:45 A.M. Taxi Dropped us at Lemon tree and charged 306/-, but we received a bill of Rs 206/-similarly on the return trip from Hotel Lemon tree to naraina industrial Area phase 1 he charged 330/-(TFS-PP-C[protected] but we received the bill of Rs 223/-. When we complained the matter to customer care department, of Taxi for sure, they assured us for refund of over charged amount.
For next 2 days we continuously called and mailed them, but there wasn’t any proper response. After two days, one of their representatives told us that it was a matter between taxi driver and customer; while the taxi driver was contacted he also spoke inappropriately and didn’t admit he charged extra. And customer executive said, that, they are not responsible for over charged amount and said we are not going to refund the amount nor invoice will be changed. Was this information helpful? |
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