[Resolved]  Taxi For Sure — confirmed booking got cancelled after giving directions to driver

Address:

Bangalore, Karnataka

Booked a cab on dec 09 2014, 4 hr 40 km package, for dec 20 9.15 pick up.from HAL...spoke To driver raghuchandra KA-04-c-5243 and gave him directions...he did not call back ..when i called Him to check where he was...he says yes i m coming to cmh road...when i tell him i told you to come to HAL he says " no i cannot come there u will get another cab n puts down the phone..after trying to reach taxi for sure for one hour they say we r sorry the drivers vehicle is broken..but the truth is driver has accepted another booking and was going to that puck up loaction...they did not arrange another cab neither resolved the issue... I missed my important interview and due to short notice i could not get another cab nor auto since the distance was long..i missed an important opportunity in my life because of this irresponsible people... Today i suffered tomorrow it might be anyone and may be a greater opportunity than mine will get missed...This is the third time i had issue with taxi for sure...i came back to them hoping that they had improved their service...but no they have become worst... My day cannot be bought back but i would want to bring this to notice with hope that action will be taken on taxi for sure so that no one going forward will suffer