Taxi For Sure — Taxi Not Arrived

Address:

Chennai, Tamil Nadu

Had booked a Taxi in Chennai on 20th August online. The booking ID is TFS-PP-C28659278 and the driver details are M B Raja Mobile - [protected] and TN-74 AC-5490 is vehicle number as received as booking confirmation in mail as well as in site. The cab is supposed to arrive at 6.15 p.m. which was booked but did not arrived at all. When I tried to call the provided mobile number the cab driver casually says I'm not assigned and contact customer care. Had to book on other taxi at that time and had waited almost an hour for it. What is the kind of service the people are providing as I use to book the cab on a daily basis. This is ridiculous...